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Visiting France

Disneyland Paris, a not so magical place

media The Disneyland Paris theme park. Wikimedia Commons

It’s supposed to be a magical place, but visitors to Disneyland Paris are increasingly disenchanted. Complaints include broken rides, re-heated food with high prices and a dearth of live shows.

And visitors are starting a Disney-rant.

A petition in six languages with more than 5,000 signatures is demanding higher standards, and was sent earlier this week to Bob Iger, head of Walt Disney Company, which owns close to 40 per cent of Disneyland Paris.

Belgian Guillaume Gallant started the petition after finding out on a recent visit that four shows had been cancelled, two rides were closed and food from an expensive restaurant was re-heated.

Although Disneyland Paris opened with much fanfare in the Spring of 1992, the park pales in comparison to its sister locations.

Over the past five years profits have plummeted with total net losses of over 272 million euros, even with over 16 million visitors last year.

Gallant says the park has eschewed quality for high visitor rates and reduced spending.

A Disneyland Paris spokesperson reportedly said that “both The Walt Disney Company and the management of Disneyland Paris are dedicated to ensuring that our resort offers each of its guests a magical experience. We take guest comments very seriously and use them to help us evaluate our processes and procedures.”

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